Menu
Search Search Basket
0
Cart

Refund policy

TL; DR:I rely on what you send me to guarantee that the garment will fit you. The measurement is therefore your responsibility: if the garment does not fit you in the end because I made a mistake, you will of course be entitled to an exchange but if it is an error in the measurement, I cannot not replace the garment.
Details of the clauses below:
  • 1. For derivative products that do not require custom-made (eg jewelry and accessories), the customer, end consumer, has a right of withdrawal of 14 days, in accordance with the Code of Economic Law.
  • 2. This right of withdrawal allows the customer to return, at his own expense, the products to ASSIAKARA. ASSIAKARA undertakes to reimburse the products (with the exception of the return costs borne by the customer) provided that they have been returned in their original condition, i.e. without having been used (i.e. worn and /or washed), opened, modified. They must also bear their original label. The return is to be made at the following address: Assia Kara, rue des Airs, 14/32, 4000 Liège, Belgium.
  • 3. This right of withdrawal does not apply to made-to-measure garments made and delivered by ASSIAKARA.
  • 4. ASSIAKARA particularly draws the customer's attention to the fact that the right of withdrawal cannot apply to items made to specifications or which have been clearly personalized according to the customer's wishes. e and its morphology.
  • 5. In the event of an error in the measurement taken by the customer, ASSIAKARA is in no way held responsible. No refunds will be made.
  • 6. In the event of a difference between the measurements provided by the customer and those used by ASSIAKARA giving rise to clothing unsuited to the morphology of the customer, ASSIAKARA undertakes to remake a garment adapted to the measurements. provided by the customer.
  • 7. The customer is required to provide all the measurements requested by ASSIAKARA, and to update their measurements in the event of a change in morphology. If certain measurements are missing or incorrect due to the customer, no refund will be made.
  • 8. ASSIAKARA uses second-hand textiles (dead stocks). Some colors may vary slightly between the simulation and the finished product, depending on the second-hand textiles available. This difference does not entitle you to a refund.


×